youtube tv offers $20 credit as customers react to disney blackout

[ed]

During the blackout, YouTube TV offered customers a $20 credit toward their next bill.
This follows a similar interruption when the companies renegotiated in 2022.
Although one survey suggested nearly a quarter of subscribers planned to cancel, YouTube said actual churn was manageable and did not match those predictions.

[alex10]

The $20 credit is clearly damage control to retain frustrated subscribers.

[Abdul Khan]

Blackouts test loyalty — incentives help keep churn low.