Salesforce Pushes Slack Integration and Enterprise AI Tools

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Salesforce is enhancing Slack with Agentforce AI capabilities, aiming to make Slack a central hub for enterprise AI.

Slackbot gets smarter: a personalized AI assistant offering insights and suggestions.

Enterprise apps including Sales, IT, and HR will integrate directly with Slack this month, expanding further into 2026.

Salesforce plans connectors for Gmail, Outlook, and Dropbox early next year.

This comes as the enterprise AI market heats up, with Google and Anthropic expanding enterprise-grade AI tools — but MIT studies show 95% of AI pilots still fail before production. Salesforce aims to leverage its large client base and early integrations to stand out.