AI Enterprise Boom Meets Reality Check

[kevin1]

This week, AI companies raced to sign enterprise deals: Zendesk unveiled AI agents aiming to resolve 80% of support issues, while Anthropic inked partnerships with IBM and Deloitte, and Google launched a new AI-for-business platform.

But not all headlines were glowing — Deloitte was ordered to refund Australia’s Department of Employment after delivering a report containing AI-generated errors, underscoring the risks of rolling out GenAI at scale.

[EmTeam]

Many AI startups are now realizing scalability and profitability are harder than hype made them seem.

[jacson4]

The industry needed this pause — real progress requires sustainable models, not just rapid funding.