OpenAI is expanding ChatGPT’s capabilities with app integrations, allowing users to connect services like Spotify, Booking.com, and Canva directly to the chatbot. This enables users to perform real-world tasks—such as creating playlists, booking hotels, or designing content—without leaving the chat interface.

The setup is simple: users can connect apps through ChatGPT settings or by mentioning the app in a prompt. Once linked, ChatGPT can personalize actions using account data, effectively acting as a unified assistant across multiple platforms. This marks a shift from AI as a tool for answers to AI as a tool for action.